Cell Phones – Answers To Commonly Asked Questions
Cell phones are a necessity in today’s fast-moving world. Whether talking, texting or emailing, we are simply expected to stay connected at all times. This constant connectivity allows us to move more freely around the globe, knowing that we are never more than a phone call away from friends, relatives and of course, the office. There are so many choices in cell phones currently on the market, however, that it can be quite difficult to make decisions. You must choose both a plan and a phone, and then you need to decide which optional features you would like. In this audio program, we will address some common concerns regarding cell phones and provide answers to help you with your choices.
What are some available options for a monthly cell phone plan?
A very popular option on cell phone plans is SMS text messaging. Some carriers allow you to purchase a certain number of text messages per month for a set fee. Some plans even allow you unlimited text messages. If you go over your purchased number of messages, you will be billed per message both incoming and outgoing.
Another popular option is internet capability. With an internet-enabled phone and a data plan, you can access mobile versions of hundreds of popular websites. Many people use their phones to stay in contact by email while on the road.
Additional options include music downloads and even live television. You will pay extra for these services but some people enjoy the additional flexibility. You might also want to consider such extras as free roaming and walkie-talkie features.
What are some of the features I should look for in a cell phone?
This depends on what you plan to do with the phone. If you simply want to make phone calls and perhaps send text messages, a basic low-end phone will meet your needs. If you are interested in advanced functionality, then you need to find a phone that offers the functions you want. Many phones are internet equipped. Many offer a built-in camera and even camcorder, although quality varies dramatically between phones. Some have a walkie-talkie built in, and some even offer GPS tracking. Some phones are equipped to be used as modems for connecting a laptop computer to the internet. Some phones are Bluetooth compatible, enabling you to use a wide variety of wireless devices from handsets to Bluetooth-ready computers.
Also consider the practical functionality of the phone. Does it sit nicely in your hand? Are you able to press the buttons easily, and find the correct key in the dark? Is the backlight bright enough for your needs. Do you want a flip phone or a slide out phone or just a simple always ready phone? Make sure that you consider the practicalities as well as the extra features.
I travel a lot. Will I be charged extra when I travel?
If you are traveling within the United States, there are usually no extra fees, but that does depend on your plan. At one time, cell service was very expensive and cell plans generally covered only a very small region, sometimes just two or three counties. Now, however, all major carriers offer standard plans that include free nationwide calling from anywhere in the country to anywhere in the country. This type of plan generally also includes free roaming (see above). However, less expensive basic plans are still available which do not include nationwide calling. Read your agreement carefully or speak with a representative from your cell company to be sure.
I need to travel abroad. Will my cell phone work?
This depends on what type of phone you have and where you are going. The GSM (Global Standard for Mobile Communications) technology is the only cellular network that will work across the Americas and around the world. A GSM phone will work in most developed countries. Of course, the caveat to this is that international calling rates are often extraordinarily high. Most cell companies sell “locked” phones that will only work with their plan. If you plan to visit the same location frequently, it may be worth paying extra for an “unlocked” phone. An unlocked phone will work with any service, allowing you to buy local service for the country that you are in.
Satellite phones work virtually anywhere in the world. The technology is excellent and reliable. However, satellite phone equipment and service tends to be quite pricey.
What do I do if my cell phone breaks?
If your phone is still under warranty, simply return it to the place of purchase for repair or replacement. Many cell companies offer additional protection that can be purchased by the month for as long as you have your plan. Depending on the specifics, your phone may be fully covered at no additional charge, or you may have to pay a small fee for repair or replacement.
My child wants a cell phone. Should I give in?
Much has to do with the age and maturity level of your child. You should be reasonably able to trust the child to treat the phone with respect and take precautions against its loss or theft. If your child meets these criteria, then you might want to consider one of the new kid’s phones that are now available through most of the major carriers.
The kids’ phones vary between carriers but generally share some common features. The parents are able to program a set number of telephone numbers and block the child from adding new ones without permission. The parents can decide whether to allow SMS text messaging and, if so, how many texts the child can send and to whom. Web access can be restricted or blocked. Parents can also set limits on the length of voice calls the child may make. Additionally, many of the phones now feature built-in GPS tracking, allowing parents to determine where the child is.
One of the most popular new kids’ phones offered is Disney Mobile. This service allows parents a great deal of flexibility in setting up their child’s cell phone experience. Parents can order Disney Mobile phones for themselves as well, and there is no fee for in network calling between family members.
Published by Cell Phone Tech Editor
